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Stop letting the heat wave win.
Set up Whitrack in 15 minutes. Catch every missed call this summer. No contract, no credit card.
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No credit card · 14-day trial · Cancel anytime
Built for HVAC shopsEvery “my AC is out” call,
Every “my AC is out” call,
booked by dinner.
Summer rush doesn't wait for voicemail. Whitrack texts every missed caller in under 10 seconds, asks the right diagnostic questions, and books the service call — while you're still on a rooftop.
Built for the trades
PLUMBING
HVAC
ELECTRICAL
ROOFING
HANDYMAN
CHIMNEY
For HVAC
When it's 102° outside, you can't afford to miss a call.
$350
Average HVAC service call
10+
Calls lost per week in peak season
72%
Of missed HVAC calls never leave a voicemail
Peak-season workflow
Hot day. Six calls in ten minutes. Zero missed.
When the heat wave hits, your phone melts. Whitrack triages each caller in seconds, books the right tech with the right truck, and keeps the schedule honest.
1
Call comes in, you can't answer
You're on a rooftop. The phone rings 4 times. The customer hangs up — they're hot and they're calling the next shop.
2
AI texts back in under 10 seconds
"Hi! Sorry we missed you — is the unit running at all, or is it completely off? Anyone in the home medically vulnerable to heat?"
3
AI triages the diagnosis
Cooling vs heating, residential vs light commercial, repair vs replacement. AI matches the right tech, the right truck, the right slot.
4
You arrive with full context
Address, equipment age and model from past visits, rough symptom, customer history. You diagnose, sell, and close — no "so what's going on" small talk.
Features that fit HVACBuilt for service agreements,
Built for service agreements,
install quotes, and the summer rush.
Diagnostic-aware AI
AI asks HVAC-specific questions: cooling or heating? running or off? age of system? heat pump or split? — so you arrive ready to sell, not just diagnose.
Service agreements & PMs
Auto-renew maintenance plans, schedule biannual tune-ups, and surface members for priority booking when it's 100° and the schedule is full.
Equipment history per address
Every unit you've touched at the address — make, model, refrigerant type, install date. Quoting a replacement? Pull the SEER and tonnage instantly.
Replacement quote builder
Three-tier quotes (good / better / best) with manufacturer rebates baked in. Photo of the existing unit, options on a tablet, signed in the truck.
After-hours dispatching
On-call rotation, overtime rate auto-quoting, hazard escalation (gas smell, no heat in winter). The AI knows when to wake you up and when to wait.
Seasonal demand smoothing
Win-back campaigns in shoulder season, pre-season tune-up reminders, and weather-triggered marketing — so your calendar isn't feast-or-famine.
Plays nice with the tools you use
Built around the hvac stack.
Connect the parts houses, accounting, and lead sources you already use.
AccountingQuickBooks Online
PaymentsStripe
Phone & SMSTwilio
Lead sourceGoogle Local Services
Lead sourceAngi / Thumbtack
PartsFerguson HVAC
ManufacturerGoodman / Carrier rebates
UtilityENERGY STAR rebates
HVAC shops on WhitrackShops that stopped losing
Shops that stopped losing
summer to voicemail.
“Heat wave week, I missed 23 calls. Whitrack booked 17 of them. The other six were spam. I added a tech because of one week.”
Tom W.
Owner — Comfort Pro Heating & Air · Dallas, TX
“We used to lose every after-hours call. Now the AI quotes the after-hours rate, gets a confirmation, and wakes me up only if they say yes. Game changer.”
Sandra R.
Office Manager — Cool Air HVAC · Phoenix, AZ
“I sell more replacements because the AI pulls up the unit's age before I get there. I show up knowing it's a 17-year-old R-22 system. The conversation writes itself.”
Eddie L.
Owner — Polar HVAC · Tampa, FL
Pricing
Simple pricing. Serious results.
All plans include AI missed-call recovery, scheduling, and invoicing.
MonthlyAnnualSave 15%
Starter
Perfect for solo operators
$99/mo
Billed monthly
Start free trial- AI missed-call text response
- Customer CRM (unlimited customers)
- Drag-drop scheduling
- Invoicing + Stripe payments
- Mobile app for techs
- 500 AI interactions/month
- 1 user
- Email support
Most popular
Professional
Best for growing shops with 2–5 techs
$199/mo
Billed monthly
Start free trial- Everything in Starter
- AI Quote Generator with photo upload
- Google Review management + AI responses
- QuickBooks sync
- Marketing automation
- WhatsApp messaging
- 2,000 AI interactions/month
- Up to 5 users
- Priority support
Scale
For established shops with 5–15 techs
$349/mo
Billed monthly
Contact sales- Everything in Professional
- Unlimited users
- Multi-location support
- Advanced revenue dashboards
- 5,000 AI interactions/month
- Dedicated onboarding specialist
- Phone support
All plans include a 14-day free trial. No credit card required. Cancel anytime.
FAQ
The questions shops actually ask.
Yes. It triages cooling vs. heating, asks about system age, refrigerant type if known, and whether the unit is running, short-cycling, or completely off. You can also tune which questions it asks per call type.
Yes. After a service call closes, Whitrack texts a 'want to lock in two tune-ups a year for $X?' offer with one-tap signup. We also auto-renew, auto-charge, and auto-book the seasonal visits so the membership runs itself.
The AI asks early. Commercial calls get routed to a different rate sheet, a different schedule, and (if you want) a different on-call rotation. Property managers get prioritized over one-off residential.
The AI flags 'no heat' and 'gas smell' as hazards, escalates immediately to your on-call tech, and quotes the after-hours rate up front. No surprise invoices, no skipped emergencies.
Yes. Three-tier quote builder (good/better/best), photo capture of the existing unit, manufacturer rebates baked in, sign on a tablet in the truck. Quote-to-deposit usually beats a same-day competing bid.
Yes. Most shops run Whitrack alongside their dispatch tool for the first 30 days, then migrate fully when they see how much less they're juggling.