Whitrack
Features

The whole shop, in one app.

Missed calls to booked jobs to paid invoices — without a dispatcher, a receptionist, or a billing manager.

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AI Missed-Call Recovery

Text back in under 10 seconds. Automatically.

The moment a call is missed, Whitrack texts the caller in your brand's voice, asks the right questions, and books the job. No scripts. No voicemail limbo.

  • Natural, on-brand conversations (not a bot tree)
  • Detects emergencies and alerts you instantly
  • Hands off to a human the second a customer wants one
  • Works with your existing number via conditional forwarding
Deep dive on AI Missed-Call Recovery
AI Missed-Call Recovery
Smart Scheduling

Dispatch board that actually reflects reality.

Drag-and-drop jobs onto the right tech, the right time, the right day. Whitrack checks for conflicts, travel time, and working hours so you can't overbook.

  • Conflict detection before you assign
  • Today view for every technician on their phone
  • Route optimization by ZIP and skill
  • Customer gets a calendar invite automatically
Deep dive on Smart Scheduling
Smart Scheduling
AI Quote Generator

Photo → itemized quote in 30 seconds.

Snap photos of the job. AI matches items against your price book, builds Good/Better/Best tiers, and drafts a professional quote ready to send.

  • Priced from your price book — never made-up numbers
  • Good/Better/Best tiers when the job supports it
  • Optional line items the customer can toggle
  • One tap to send SMS, WhatsApp, or email
Deep dive on AI Quote Generator
AI Quote Generator
Invoicing + Payments

Get paid while you're still in the truck.

Send an invoice from your phone. Customer taps 'Pay now' and lands on a Stripe-backed page. Cash, check, and ACH work too.

  • Stripe-backed card payments
  • Auto-reminders when invoices go overdue
  • Partial payments and write-offs
  • Syncs to QuickBooks on Professional+
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Invoicing + Payments
AI Review Management

More 5-star reviews. Less blank-screen guilt.

Auto-request reviews at the right moment after the job. AI drafts thoughtful, on-brand responses for every incoming review so you never stare at a blank box.

  • Review requests 2–6 hours after the job (tunable)
  • One-tap links to Google, Yelp, Facebook
  • AI drafts responses by tone (professional/friendly/apologetic)
  • Negative reviews ping you instantly
AI Review Management
Marketing Automation

Fill your slow weeks on autopilot.

Maintenance reminders, win-back messages, birthday texts — all triggered by the right signal and scheduled to respect your customers' quiet hours.

  • Maintenance reminders from equipment service dates
  • Win-back for customers not seen in 180+ days
  • Preview messages with real customer data
  • TCPA-compliant by default (quiet hours, caps, opt-outs)
Marketing Automation
Memberships

Recurring revenue that runs itself.

Sell maintenance plans in two taps after a happy job. Auto-renew on Stripe, auto-create the next visit, member-priority dispatch when the schedule's full.

  • Three-tier plans, your prices, your perks
  • Auto-charge + auto-create the next visit
  • Expiring-card sweep before the bill date
  • Renewal pipeline so members never lapse
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Memberships
Customer Portal

A real portal, with your name on it.

Magic-link login, no passwords. Customers see invoices, pay online, sign quotes, track 'where's my tech', view equipment history, renew memberships.

  • Branded — your logo, your colors, your subdomain
  • Self-serve invoice history + tap-to-pay
  • E-sign quotes from a phone or desktop
  • Equipment + service history per property
Deep dive on Customer Portal
Customer Portal
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