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Stop dispatching from a whiteboard.
14-day free trial. Drag, drop, dispatch. Every tech notified before lunch.
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Smart scheduling & dispatch
A dispatch board
that reflects reality.
Drag jobs onto the right tech, the right time, the right day. Conflict detection, skill matching, route optimization, and a Today view in every tech's pocket. No more whiteboards, no more double-booking.
+22%
Calls per tech per day
From route optimization, capacity planning, and the kind of routing that cuts windshield time.
0
Double-booked jobs
Conflict detection at assign-time. Jobs can't land on a tech who's busy or off the clock.
<2 min
Job created → tech notified
Push notification + calendar sync. The tech knows before the dispatch board reloads.
How it works
Drop. Dispatch. Done.
Built for the dispatcher who's also the owner, who's also the bookkeeper, who's also answering calls.
1
Job lands on the unassigned column
From the AI, a manual create, a customer portal request, or an integration. Every new job starts in the same queue.
2
Drag to a tech + time slot
Whitrack checks travel time, working hours, skill flags, and existing jobs. Won't let you drop into a conflict.
3
Tech gets notified instantly
Push notification on their phone, calendar sync to Google/Apple, in-app card with full customer context and notes.
4
Customer gets the ETA
Auto-text on assign, automated 'on my way' tap when the tech rolls. Calendar invite optional.
What's in itBuilt for shops that book,
Built for shops that book,
dispatch, and roll the same day.
Drag-drop board
Day, week, or unassigned views. Drag jobs between techs and time slots. Color-coded by status, priority, and skill mismatch.
Conflict detection
Travel-time conflicts, working-hours conflicts, capacity conflicts, skill conflicts. Surfaced before the drop, not after.
Skill + capacity matching
Tag techs with skills (drain cleaning, electrical, gas, refrigerant). Tag jobs with required skills. AI suggests the right tech.
Route optimization
Reorder a tech's day by ZIP and travel time. One click rebalances the route, customer ETAs auto-update.
Today view per tech
Mobile-first 'today's jobs' list. Tap to navigate, tap to call, tap to mark on-my-way. Built for one-handed use in a truck.
Visit-aware multi-day jobs
Multi-visit installs and remodels. Each visit gets its own slot. Project rolls up margin and progress across visits.
Across the trades
Different trades. Same dispatch DNA.
HVAC
Heat wave week: priority for service-agreement members, hazard escalation for no-cool elderly customers, route optimization saves the schedule.
See hvac →
Plumbing
Emergency calls jump the queue automatically. Drain-tech vs. service-plumber routing by skill flag. Multi-day repipes get visit-tracking.
See plumbing →
Electrical
Service vs. construction techs routed by job type. Permit-pull dependencies get flagged so jobs don't get scheduled before they're cleared.
See electrical →
Roofing
Inspectors vs. crews. Crew production tracking by squares/day. Multi-day replacements with weather buffer slots.
See roofing →
Landscaping
Recurring lawn-care routes auto-build the week. Storm cleanup jobs slot into existing route density, not against it.
See landscaping →
Pest Control
Recurring stops route by ZIP density. New customer first-treatment slots respect existing routes — no lost windshield time.
See pest control →
- 14-day free trial — no credit card
- Cancel anytime, export your data
- Set up in 15 minutes
FAQ
The questions shops actually ask.
Yes — most shops run Whitrack alongside their old tool for the first 30 days. iCal, Google Calendar, and Apple Calendar all sync both ways. Once shops see the difference, most migrate fully.
Yes. The board is responsive, and the per-tech 'Today' view is mobile-first by design. You can dispatch from your truck if you have to.
Tap a job to push the start time. Whitrack checks the rest of the day's route and warns if any later job will conflict. Optional auto-text to affected customers with new ETA.
There's a tech-focused mobile app (PWA — installs from the browser). Same brain, narrower interface. Job list, navigation, time-tracking, photo capture, payment collection.
You tag techs with skills (HVAC EPA Universal, gas piping, etc.) and jobs with required skills. The board flags mismatches with a red border before you assign. AI suggests the right tech with one tap.
Yes — per-tech recurring blocks and one-off blocks. Conflict detection respects them, so no one accidentally schedules over a tech's standing 3pm school run.